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Holland Watch Group accepts creditcards, among which: Visa, MasterCard, American Express and many other creditcards. Together with our payment service provider Adyen we strive to accept as many locally issued creditcards as possible.
All online credit card payments are handled by our Payment Service Provider, Adyen. Adyen uses state-of-the-art software to process your credit card payment safely and to check and verify your data in real time. After verifying the data, they will give authorization to complete the payment. Adyen is the only party that has access to your credit card data. No third party can see your details, not even us.
PayPal is an online payment method that allows you to perform secure financial transactions over the Internet. To use PayPal you need to open a PayPal account.
Klarna is a banking service for online shopping transactions, active in 45 countries worldwide. If you pay via Klarna you can choose to pay (up to 30 days) later. To use Klarna you need to open a Klarna account.
Absolutely! Our payment service provider is one of the leading providers that offers a 100% secure payment environment. Our service meets the strict security requirements in accordance with the Payment Card Industry Data Security Standard and the PCI Point-to-Point Encryption standard for secure POS and mPOS solutions.
Our logistics department works very fast, but if your order has not been shipped yet, we will do anything within our possibilities to cancel it. Please contact our Customer Service department and they will gladly assist you.
There can be many reasons why you can’t make a payment with your credit card on our web site. Please contact your bank as they should be able to provide you with all the details on the rejected transaction.
HWG uses automated fraud detection software. Your order has possibly been flagged by this software as potentially fraudulent. When you are using your own credit card, please contact our Customer Service department and they will assist you in completing your order.
No problem at all. We don’t print invoices for the sake of the environment. Please download your invoice on the ‘My Order page’.
Refunds are always paid to the original method of payment. This means that when you have paid with a credit card, we will refund to this same credit card. You can find more information on refunds on our returns & exchanges page.
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Holland Watch Group B.V.
3037 TR, Rotterdam
Phone: +31 (0)85 489 20 10
E-mail: contact form